PrivCare Privacy Policy

 

Last Updated: [13/12/2023]

Thank you for choosing PrivCare. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our platform.

1. Information We Collect

1.1 Personal Information:

  • When you create an account, we may collect personal information, including your name, contact details, and profile information.

1.2 Transaction Information:

  • If you engage in transactions through our platform, we collect information related to those transactions, including payment details.

1.3 Usage Information:

  • We collect information about your use of the platform, including log data, device information, and location information.

1.4 Communications:

  • When you communicate with us or other users through the platform, we may collect and store those communications.

2. How We Use Your Information

2.1 Providing Services:

  • We use your information to provide and personalize our services, including connecting caregivers with clients, facilitating transactions, and improving the user experience.

2.2 Communications:

  • We may use your contact information to send you important updates, service-related communications, or marketing information. You can opt-out of marketing communications.

2.3 Analytics and Improvements:

  • We use information to analyze and improve our platform, develop new features, and enhance the user experience.

3. Sharing Your Information

3.1 Caregivers and Clients:

  • We share information between caregivers and clients to facilitate caregiving services.

3.2 Service Providers:

  • We may share information with third-party service providers that assist us in providing and improving our services.

3.3 Legal Compliance:

  • We may disclose information to comply with legal obligations, enforce our policies, respond to claims, or protect the rights, property, or safety of others.

4. Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security.

5. Your Choices

You have choices regarding the information you provide and how it is used. You can modify your account settings and preferences or contact us to exercise your rights.

6. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

7. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us.