Frequently Asked Questions

PrivCare is a dedicated platform that connects individuals with skilled and compassionate caregivers. We specialize in personalized care solutions to meet the unique needs of your loved ones.

We use advanced algorithms to match caregivers based on skills, experience, and compatibility with the specific needs of your family member. Our goal is to ensure a harmonious and effective caregiving relationship.

Simply browse our caregiver database, filter based on your preferences, and explore detailed profiles. You can then connect with caregivers to discuss your needs and make an informed decision.

Once you’ve selected a caregiver, you can work together to create a personalized care plan. Discuss your loved one’s specific needs, preferences, and routines to tailor the care plan to their unique requirements.

Yes, PrivCare operates nationwide, providing access to caregivers across various locations in the United Kingdom. Whether you’re in a major city or a more rural area, we strive to connect you with the right caregiver.

Yes, we encourage families to schedule a meet-and-greet with potential caregivers. This allows you to discuss expectations, ask questions, and ensure a comfortable match before confirming the care partnership. You can also use the PrivCare portal to message each other.

Yes, there are different funding options available to you. Try contacting your Local Authority Funding or NHS Continuing Healthcare Funding. Also Age UK offer funding to seniors.

 

Payment is between you and the carer however we are able to offer a paymement service. Contact us to find out more.

Please check the pricing page.

At PrivCare, we believe in transparency and providing clear information to both our caregivers and clients. As part of our commitment to openness, it’s important to note that all carers associated with PrivCare operate as self-employed individuals.

What does this mean for our Carers?

  1. Independence and Flexibility: Our carers have the autonomy to manage their schedules, determine the services they provide, and operate their own caregiving businesses independently.

  2. Tax Responsibility: As self-employed individuals, carers are responsible for handling their own tax obligations. This includes reporting income, managing deductions, and fulfilling any applicable tax requirements.

  3. Direct Client Relationship: Carers on our platform engage directly with clients to negotiate terms, services, and rates. This allows for a personalized and direct relationship between the carer and the client.

What does this mean for our Clients?

  1. Flexibility in Care: Clients benefit from the flexibility and personalized care that self-employed carers can offer. Carers can tailor their services to meet the specific needs and preferences of each client.

  2. Clear Communication: The self-employed status of our carers promotes clear communication between caregivers and clients. Clients have the opportunity to discuss and negotiate terms directly with the carer.

Our Commitment:

PrivCare remains committed to supporting both our caregivers and clients throughout the caregiving process. If you have any questions or require further clarification about the self-employed status of our carers, please don’t hesitate to contact us. We value your trust and are here to provide the information you need.

Thank you for choosing PrivCare for your caregiving needs.

  • New Platform: PrivCare is a recently launched platform, and we are in the process of onboarding qualified carers and job listings. Please check back frequently as we continuously update our database.

  • Verification Process: To ensure safety and quality, all candidates and job listings go through a thorough verification process. This may take some time, but it guarantees that you connect with trusted and reliable carers.

  • Matching Algorithm: Our advanced matching algorithm is designed to pair the right carers with the right jobs. If no matches are shown, it might mean we are currently refining the best options for you.

  • Subscription Status: Please note that only paid subscribers have access to the latest jobs and candidates. If you are not a paid subscriber, you might not be seeing the most current listings. Consider upgrading your subscription to gain full access. 

To join PrivCare as a caregiver, start by creating a caregiver profile. Provide details about your experience, qualifications, and skills. Once your profile is complete, you can start connecting with families seeking care services.

PrivCare values qualified and experienced caregivers. We require relevant certifications, a background check, and verification of your caregiving experience. Your profile should showcase your skills and commitment to providing exceptional care.

Yes, you have the flexibility to choose the families you work with. When families express interest, you can review their profiles and discuss expectations before confirming a care partnership.

You can communicate with families through our secure messaging system. This allows for easy and private discussions about caregiving responsibilities, schedules, and any specific requirements.

To create an appealing caregiver profile, include details about your experience, skills, certifications, and any specialized training you have. Upload a professional photo and write a brief introduction to showcase your personality.

PrivCare is committed to supporting caregivers. Our support team is available to address any questions or concerns you may have. We also provide resources and guidance to enhance your caregiving experience.

The role of a carer is crucial in providing support and assistance to individuals who may require help due to illness, disability, old age, or other challenging circumstances. The responsibilities of a carer can vary based on the specific needs and conditions of the person receiving care, but generally, the role involves the following:

  1. Personal Care:

    • Assisting with activities of daily living, such as bathing, dressing, grooming, and toileting.
    • Providing support with mobility and transfers, ensuring the safety of the individual.
  2. Health Monitoring:

    • Observing and monitoring the health and well-being of the person under care.
    • Administering medications as prescribed and keeping accurate records.
  3. Companionship:

    • Offering emotional support and companionship to combat feelings of loneliness or isolation.
    • Engaging in conversation and recreational activities to promote mental and emotional well-being.
  4. Meal Planning and Preparation:

    • Planning nutritious meals based on dietary requirements.
    • Preparing and serving meals, considering any dietary restrictions or preferences.
  5. Household Support:

    • Assisting with light housekeeping tasks, such as cleaning, laundry, and organizing.
    • Ensuring a safe and comfortable living environment.
  6. Transportation:

    • Providing transportation for medical appointments, grocery shopping, or other essential errands.
  7. Communication with Healthcare Professionals:

    • Collaborating with doctors, nurses, and other healthcare professionals to ensure the best care possible.
    • Communicating any changes in the individual’s condition or needs.
  8. Respecting Dignity and Independence:

    • Respecting the individual’s autonomy and encouraging independence whenever possible.
    • Fostering a sense of dignity and respect in all interactions.
  9. Problem-Solving:

    • Being proactive in identifying and addressing challenges or changes in the care plan.
    • Seeking guidance or assistance when faced with complex situations.
  10. Documentation:

    • Keeping detailed records of care activities, observations, and any notable events.
    • Communicating effectively with other members of the care team.
  11. Flexibility:

    • Being adaptable to changing circumstances and adjusting care routines as needed.
    • Responding calmly and efficiently in emergency situations.
  12. Continuous Learning:

    • Staying informed about the latest caregiving techniques, health conditions, and best practices.
    • Participating in training programs to enhance caregiving skills.

The role of a carer is dynamic and requires a combination of empathy, patience, and practical skills to ensure the well-being and comfort of the person receiving care. It’s a rewarding but demanding role that contributes significantly to the quality of life of those in need.

At PrivCare, we believe in transparency and providing clear information to both our caregivers and clients. As part of our commitment to openness, it’s important to note that all carers associated with PrivCare operate as self-employed individuals.

What does this mean for our Carers?

  1. Independence and Flexibility: Our carers have the autonomy to manage their schedules, determine the services they provide, and operate their own caregiving businesses independently.

  2. Tax Responsibility: As self-employed individuals, carers are responsible for handling their own tax obligations. This includes reporting income, managing deductions, and fulfilling any applicable tax requirements.

  3. Direct Client Relationship: Carers on our platform engage directly with clients to negotiate terms, services, and rates. This allows for a personalized and direct relationship between the carer and the client.

Our Commitment:

PrivCare remains committed to supporting both our caregivers and clients throughout the caregiving process. If you have any questions or require further clarification about the self-employed status of our carers, please don’t hesitate to contact us. We value your trust and are here to provide the information you need.

Thank you for choosing PrivCare for your caregiving needs.